We specialise in creating beautifully designed, secure and intuitive e-commerce websites that offer your customers a fun and engaging shopping experience they will be sure to return to. 

your objectives and goals

project scope

The first stage of any project is to fully understand your key objectives, requirements, and goals. We collaborate with you to define the best ways to achieve these through the design and functionality of your site.

During this phase, we also detail the technical aspects of your website, including contact forms, CRM integrations, e-commerce platforms, geo-targeted content, SEO, and content management requirements.

understanding your USPs

brand and messaging

Our creative process is built around defining and understanding your brand and core messaging.

Whether your brand messaging is already laid out or needs to be defined, we will work with you to define your key brand messaging in a way that is clear and will resonate with a target audience, creating the foundation for all further interface design work, from general styling to imagery and content.

understanding your buyer

buyer journeys

We place the user at the heart of our design process. Through scope we define the key users types. Once we have identified key user types, we work with you to produce a comprehensive wireframes and a site map that carefully address the key user journeys and need states.

The wireframes and effectively a blueprint of your website and form the basis of all future design work, showing layout, functionality and content.

pixel perfect page designs

interface design

During the design phase, we follow the direction outlined in our moodboards and wireframes to create your website's bespoke page designs. We produce pixel-perfect mockups that showcase all key pages in both desktop and mobile formats, providing you with a comprehensive understanding of how your site will look and feel.

At this stage, we also discuss key content requirements and assist with content creation, including copywriting, photography, and video production.

built in house by our expert team

website build

Once your website design is approved, we move to the build phase. Here, our expert team of developers turns your design into a fully working website, creating and testing all agreed functionalities. We build the website on a staging server to allow you to preview, explore, and provide feedback on key areas of the site, including the content management systems. Once approved, we will thoroughly test across multiple platforms before launching the site.

desktop, tablet and mobile…

thorough testing

We thoroughly test all our projects using BrowserStack. This ensures all pages, features and content are tested across a range of modern devices, operating systems and browsers, using real devices via remote online access. For exact devices and platforms see details below.

building your site traffic

digital marketing & SEO

Depending on your specific requirements, we can assist you with a variety of ongoing digital marketing and SEO tasks.

Your site will be built with best-practice SEO techniques, including meta descriptions, keywords, heading tags, alt tags, and more, ensuring your site is visible on search engines to help potential customers find you. We can also support your ongoing marketing activities through services such as email campaigns, landing pages, and online advertising.

If you would like more information on our services and how we can help you increase traffic to your e-commerce website view our 'Digital Marketing and SEO' page.

peace of mind

ongoing support

Once your e-commerce website is live, we remain on hand to support you. From content, to security, to general advice on search engine optimisation and marketing campaign support, our team is on hand to help. We offer secure, green comprehensive hosting and maintenance, view our Hosting & Maintenance page for full details.

discuss your next project?

pedro martins total media

above digital were outstanding from start to finish…

Google Rating 5/5

a few of our happy clients…

get in touch

Want to talk about a new project? Great. We’re here to discuss your ideas and help you define your objectives. So, just use the form below, visit our contact page, or pop in to our offices in Reading and West London, and we can get the ball rolling.

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